Work Description for Mediation

Work Description for Mediation

You may help resolve and achieve satisfactory results from legal, family, or job disputes if you practise as a mediator.

Some cases necessitate a neutral viewpoint in order to listen to and comprehend both sides of an argument. As a mediator, you will be this individual, giving anyone involved in a conflict an equal opportunity to talk without being judged or interrupted.

Until mediation can begin, both parties must agree to properly participate. When it starts, you will serve as a guide, keeping everyone focused on the agreed goals and objectives. You’ll encourage talks, allowing the parties to negotiate and reach an understanding without going to court.

Mediation types

Face-to-face sessions are the most common type of mediation service, though telephone, written, or virtual contact is used in some situations.

When there are problems and disagreements, you will normally have mediation.

child custody arrangements in the event of a divorce

• addressing criminal justice issues

• disputes at work

financial disagreements

• industrial action on strike

• Landlord/tenant disagreements

• differences between neighbours

• Organizations and individuals who do not want to use the justice system

• interpersonal relationships

• general public interest

• resolution of legal problems

Personal problems may involve a family or counselling-led mediator, while legal and professional disputes may necessitate the services of a mediator with work or commercial experience.


As a mediator, you can oversee cases during the mediation process, from referral to resolution.

Your roles will be affected by the essence of the conflict. For example, if you’re mediating between divorcing parents, mediation sessions are an essential part of the legal process for deciding child custody agreements and would be considered by a judge.

However, you will normally need to:

• organise preliminary meetings with all parties concerned to discuss what needs to be resolved and do background research on the situation

• clarify the mediation process to everyone involved and offer everyone an equal opportunity to participate

• Obtain written permission from anyone who needs to participate in the sessions for which you are liable to confirm their willingness to participate in the process.

• help the mediation process by scheduling meetings, communicating with each client, and preserving client confidentiality

• Pay attention to what everyone has to say and figure out what each person needs to get out of mediation.

• Take reliable and unbiased notes from each session to reflect any outstanding problems as well as outcomes achieved for your clients to study.

• evaluate how and when to assess whether mediation has been successful and where it is not, and be able to express your professional opinion to all parties concerned

• adhere to a professional code of conduct

• Put the final agreement in writing and ensure that both parties understand what it means.

• carry out any necessary follow-up correspondence with cases you work on after mediation is completed.

If you work for yourself, you must also:

• devote time to establishing relations in various industries or organisations

• maintain your own website or online professional profile

• have phone calls and respond to emails with potential customers, giving them more details until they determine whether or not to use you

• improve your credibility and availability

• control the accounts, including taxes, invoices, self-employment, taxation, and expenses.


• Full-time wages for certified mediators with fewer than five years of experience vary from £17,000 to £22,000. To gain professional experience, you might start by working for a personal dispute resolution service. Experienced mediators can earn up to £35,000 a year.

• When operating with charitable mediation organisations, experienced mediators will charge between £25 and £35 per client, per session, and between £75 and £150 per person, per session for professional mediation information and appraisal meetings (MIAMs) as part of family law proceedings.

• Law graduates who are also certified in mediation or mediation will charge between £350 and £500 a day for their services and knowledge.

Salaries/fees paid vary based on a variety of factors such as your education, experience, the type of mediation you offer, the industry in which you work, and your venue.

To help control their expenses, some charitable mediation services for personal disputes and issues can hire you on a part-time or flexible employment contract.

Mediators and barristers who offer professional mediation in areas of public concern may charge large fees to avoid disruptions to public services caused by staff strike action or costly legal costs incurred by public funds if conflicts wind up in court.

When you work as a self-employed mediator, you can decide how many cases to take per month, or even per year, and set a reasonable fee depending on the case and amount of work involved.

The income figures are only intended to serve as a reference.

Working schedules

Working hours can vary depending on the type of mediation you offer and whether you are self-employed or employed by a corporation. Family law-based mediation, for example, often takes place when clients’ children are at school, causing less disruption for parents and caregivers.

Office-based mediation facilities normally provide appointments from 9 a.m. to 5 p.m., but you might be expected to work certain evening and Saturday hours.

Part-time employment and job sharing are also options.

What to expect

• You’ll typically work in an office setting, such as a family mediation service. This creates a neutral environment for all clients.

• Job availability varies across the UK, particularly when there are just a few general mediation services covering a broad geographical region.

• Since there are few work openings for directly working mediators, considering self-employment once you’re trained with approved training can improve your employability and career development.

• Mediation may be the sole source of income, a supplement to another work (for example, as a mediator or barrister), or part of a portfolio career.

• If you’re self-employed, you can plan to work outside of regular working hours and to fly to various places for meetings, which may be all over the UK. You will be expected to find appropriate locations for mediation sessions on your own.

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